Verbal Communication: Closed and Open Questions
Course features
-
Category: Communication
-
Course Length: 5 minutes
-
Series: Verbal Communication
-
Video Length: 2.5 minutes
-
Author: The URL dr
-
Resources: Communication Resources
Course overview
In this micro course, you’ll learn when to use each question type and explore examples to strengthen your understanding.
Certification included
Downloadable certificate upon completion.
The Art of Questioning
"Closed and Open Questions" focuses on teaching you how to ask expert-level questions. Being an effective communicator requires mastering the art of questioning. The questions we ask shape our conversations and guide the direction of the discussion. Questions can be either closed-ended, requiring a simple answer, or open-ended, encouraging exploration. The type of question you choose—whether closed or open—depends on your objective.
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
Test drive a course
Try one of our courses for Free!
Get a first hand look at how KnowledgeBANK courses can teach you business and life skills
Boost your confidence, master the field, and increase your value in the marketplace
Skills you'll learn in this course
Communication
Relationship Building
Listening
Kim Merritt
Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less.