Sales Psychology: Winning More Sales with Body Language
Course features
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Category: Sales
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Course Length: 6 minutes
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Series: Sales Psychology
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Video Length: 3.75 minutes
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Author: The URL dr
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Resources: Resources to help you further develop your sales skills.
Course overview
In this micro course, you’ll learn how body language can sometimes reveal more than words do. You’ll also get strategies to improve your sales performance using this silent communication method.
Course Learning Objectives
- Define the importance of body language in sales
- Explore how to read a prospective customer's body language
- Identify how to use body language to captivate an audience
Certification included
Downloadable certificate upon completion.
Reading body language
Remember the old adage, 'it's not what you say but how you say it?' We say as much if not more with body language as we do with words. This micro course introduces sales people to the world of using someone's movements, facial expression, and tone of the words they use to learn more accurately how to sell to them. For salespeople, body language serves two purposes, the ability to read cues from potential buyers and projecting the right message to them. Picking up nonverbal cues during a meeting can help you quickly shift gears and transform bored to engaged, or agitated to relaxed. Become a body language expert and increase your sales.
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course
Cognitive Psychology
Sales
Customer Focus
Kim Merritt
Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less.