RESTAURANT Communication Fundamentals: Removing Common Communication Barriers

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Course features
  • Category: Communication Fundamentals
  • Course Length: 7 minutes
  • Series: Restaurant Communication
  • Video Length: 3.25 minutes
  • Author: The URL dr
  • Resources: Resources to help further your education in working with different communication styles.
Course overview
In this micro course, we’ll explore that answer, focusing on five of the most common communication barriers and explaining how to best avoid and overcome them as both senders and receivers of messages.
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Course learning objectives
  • Identify 5 Common communication barriers
  • Explore How to remove communication barriers
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Certification included
Downloadable certificate upon completion.

Breaking down communication barriers

Miscommunication happens to everyone. It's part of life. We receive or send a message that doesn’t make sense because the information is unclear, the language is confusing, we’re emotionally overwhelmed, or there’s something else blocking our understanding—such as a background distraction or a difference in perspective.

When this happens—when our understandings don’t line up—there’s usually a communication barrier in the way, and it can lead to a lot of confusion. So, how do we remove these barriers? 
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Customer Focus

Communication

Customer Service

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author