Resolving Conflict: How to Deal With Abusive Behavior as a Manager

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Course features
  • Category: Team Management
  • Course Length: 8 minutes
  • Series: Resolving Conflict
  • Video Length: 4.5 minutes
  • Author: The URL dr
  • Resources: Prevention Steps Checklist
Course overview
In this micro course, you’ll learn what workplace bullying is, signs to look for, and steps to take if you find out that an employee is bullying others on your team.
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course learning objectives
  • Identify what workplace bullying is
  • Identify signs of abusive behavior
  • Examine how to prevent bullying and intervene when it occurs
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Certification included
Downloadable certificate upon completion.

Understanding & Responding to Abusive Behavior

How to Deal With Abusive Behavior as a Manager helps you distinguish between healthy conflict and abusive conduct. Bullies can be tricky to spot, so you'll learn what actions to take if you suspect abusive behaviors within your team. Experiencing conflict due to disagreements or differences in working styles is normal and can even lead to healthy dialogue, problem-solving, and understanding. However, if conflict escalates into workplace bullying or abuse, it becomes a serious issue. Workplace bullies can quickly undermine a team’s well-being and create a toxic environment where teammates cannot thrive. While some conflict can be constructive and foster growth, no one benefits from being the target of bullying or abuse.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Inclusive Leadership

Micro-inequities and Micro-aggressions

Conflict Resolution

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author