Resolving Conflict: Causes of Workplace Conflict

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Course features
  • Category: Team Management
  • Course Length: 8 minutes
  • Series: Resolving Conflict
  • Video Length: 4.75 minutes
  • Author: The URL dr
  • Resources: How to Diagnose the Problem  Checklist
Course overview
In this micro course, you'll identify how to get to the root of a workplace problem, so it can be dealt with quickly and effectively.
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course learning objectives
  • Identify how to get to the root of the problem
  • Examine 6 common causes of conflict
  • Apply preventative tips to reduce or eliminate conflict with your team
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Certification included
Downloadable certificate upon completion.

Identifying Workplace Conflict

Causes of Workplace Conflict explores how tensions and conflicts at work can damage morale, stifle productivity, and disrupt effective collaboration and communication. You’ll learn about six of the most common causes of workplace conflict, along with tips to prevent issues before they escalate. As a manager, it's important to monitor rising tensions within your team and identify their sources. Understanding the root causes of conflict will help you take the right steps to prevent and resolve them.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Conflict Resolution

Team Building & Teamwork

Problem Solving

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author