Project Improvement: How to Solicit Constructive Client Feedback

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Course features
  • Category: Project Management
  • Course Length: 7 minutes
  • Series: Project Improvement
  • Video Length: 3.5 minutes
  • Author: The URL dr
  • Resources: How to Get Constructive Feedback Checklist
Course overview
In this micro course, you’ll learn what makes feedback constructive as well as four tips for gathering feedback that empowers your team to make project updates that deliver better results for your clients.
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Course Learning Objectives
  • Define what makes feedback constructive
  • Identify tips for soliciting constructive client feedback
  • Practice saying no to a client's request
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Certification included
Downloadable certificate upon completion.

Gathering Client Insights

"How to Solicit Constructive Client Feedback" establishes a clear process for obtaining valuable feedback when you need it. Your client's opinion is crucial, as their final feedback determines whether you’ve met all of the project requirements. However, it is often challenging to obtain the right type and amount of feedback. In this course, we'll help you navigate this sometimes tricky terrain towards a better overall project.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Customer Service

Project Management

Customer Focus

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author