Problem Solving Fundamentals: Problem Solving 101

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Course features
  • Category: Problem Solving
  • Course Length: 9 minutes
  • Series: Fundamentals
  • Video Length: 4.25 minutes
  • Author: The URL dr
  • Resources: Checklist for Understanding the Problem Solving Process
Course overview
In this micro course, you’ll learn a five-step approach to problem-solving. You’ll also learn basic strategies to help strengthen your process. By the end, you’ll have an action plan to face your next problem.
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course learning objectives
  • Define problem-solving
  • Utilize strategies for better problem-solving
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Certification included
Downloadable certificate upon completion.

Effective Problem Solving

"Problem Solving 101" will guide you through finding solutions to daily challenges in the workplace. We all encounter problems, and while we may sometimes address them directly, other times we might choose avoidance. However, avoiding a problem won’t make it disappear; in fact, delaying action can often create additional issues. The best approach is to tackle problems as they arise. Although there is no perfect solution, following a logical process can help address problems effectively.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Problem Solving

Change Management

Risk Management

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author