Meetings: How to Manage Conflict in Meetings

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Course features
  • Category: Communication
  • Course Length: 6 minutes
  • Series: Meetings
  • Video Length: 4.25 minutes
  • Author: The URL dr
  • Resources: Managing Conflict Checklist
Course overview
In this micro course, we’ll explore the reasons why conflicts arise and six strategies for resolving them.
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course learning objectives
  • Examine why conflict occurs
  • Identify six strategies for managing conflict in meetings
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Certification included
Downloadable certificate upon completion.

Managing Conflict in Meetings

How To Manage Conflict In Meetings emphasizes the importance of keeping meetings under control to prevent unmanaged conflict from hindering meeting goals. Conflict arises when people have opposing perspectives, feelings, interests, needs, or behaviors. Understanding the source of conflict can help you effectively defuse it.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Meetings

Organizational Skills

Listening

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author