Inclusive Communication: Building Better Workplace Relationships

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Course features
  • Category: Organizational Culture
  • Course Length: 7 minutes
  • Series: Inclusive Communication
  • Video Length: 2.5 minutes
  • Author: The URL dr
  • Resources: Resources to help you further your understanding of organizational culture
Course overview
In this micro course, you’ll explore the everyday assumptions we make at work—and learn to identify when they become problematic. You’ll then discover how to challenge negative assumptions to improve your workplace relationships.
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course learning objectives
  • Identify what assumptions are
  • Discover the impact of unmanaged assumptions 
  • Explore how to ​manage workplace assumptions
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Certification included
Downloadable certificate upon completion.

Addressing Workplace Assumptions

We all make everyday assumptions at work—often without realizing it. These assumptions, whether about colleagues, situations, or outcomes, can become problematic when they lead to misunderstandings, biases, or strained relationships. Identifying and addressing these assumptions is crucial for fostering a more inclusive and harmonious workplace.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Relationship Building

 Team Building & Teamwork

Inclusive Leadership

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author