Inclusive Communication: Apologizing at Work

Write your awesome label here.
Course features
  • Category: Organizational Culture
  • Course Length: 9 minutes
  • Series: Inclusive Communication
  • Video Length: 3.5 minutes
  • Author: The URL dr
  • Resources: Giving an Effective Apology Checklist
Course overview
In this micro course, you'll learn when and how to apologize at work. We’ll explore the key elements of an effective apology, the importance of timing, and the situations where an apology can make all the difference.
Empty space, drag to resize
course learning objectives
  • Identify when you should apologize
  • Explore how to give an effective apology 
  • Discover what not to say when apologizing
Empty space, drag to resize
Certification included
Downloadable certificate upon completion.

Importance of Apologies

Knowing when and how to apologize at work is crucial for maintaining trust, respect, and healthy relationships with your colleagues. A well-timed and sincere apology can diffuse tension, repair damage, and even strengthen professional bonds.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
Test drive a course

Try one of our courses for Free!

Get a first hand look at how YourTrainingBase courses can teach you business and life skills
Boost your confidence, master the field, and increase your value in the marketplace
Write your awesome label here.

Skills you'll learn in this course

Communication

 Team Building & Teamwork

Inclusive Leadership

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author