Handling Sales Objections: Mistakes to Avoid When Handling Sales Objections
Course features
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Category: Sales
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Course Length: 9 minutes
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Series: Handling Objections
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Video Length: 4.5 minutes
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Author: The URL dr
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Resources: Avoiding Common Mistakes Checklist
Course overview
In this micro course, you'll learn the four most common mistakes and pitfalls when handling sales objections. You'll learn techniques for how can you avoid them, including how to use communication and listening skills.
Course Learning Objectives
- Explore why sales objections are hard
- Examine 4 sales objection mistakes and how to handle them
- Practice using communication and listening skills to over sales objections
Certification included
Downloadable certificate upon completion.
Avoiding Sales Mistakes
"Mistakes to Avoid When Handling Sales Objections" should be a primary focus for every sales rep. In sales, encountering objections is inevitable. Customers won't always be ready or eager to buy; they will have questions, concerns, and fears about being taken advantage of or making the wrong decision. Closing any sale is difficult enough. In this course, we'll show you how to avoid making the job harder on yourself by dodging these common sales mistakes.
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course
Listening
Sales
Communication
Kim Merritt
Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less.