Handling Sales Objections: How to Overcome Common Sales Objections
Course features
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Category: Sales
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Course Length: 13 minutes
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Series: Handling Objections
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Video Length: 5.25 minutes
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Author: The URL dr
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Resources: Overcoming Objections Checklist
Course overview
In this micro course, you’ll find out how to spot five of the most common sales objections. Then, you’ll learn how to overcome each by understanding its context and delivering customized replies.
Course Learning Objectives
- Identify common sales objections
- Illustrate context of sales objections
- Outline how you'll handle sales objections
Certification included
Downloadable certificate upon completion.
Addressing Sales Objections
"How to Overcome 5 Common Sales Objections" should be a priority when interacting with potential customers. Many sales objections are knee-jerk reactions, as customers often use them as a defense against persistent sales reps. Although these objections may seem rigid, they are not impossible to overcome.
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course
Listening
Sales
Communication
Kim Merritt
Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less.