Handling Sales Objections: Handling Sales Objections for Beginners

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Course features
  • Category: Sales
  • Course Length: 8 minutes
  • Series: Handling Objections
  • Video Length: 4.25 minutes
  • Author: The URL dr
  • Resources: Addressing Customer Objections Checklist
Course overview
In this micro course, you’ll learn what sales objections are and why they’re important to address. You’ll then learn a five-step process for fielding customers’ objections effectively.
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Course Learning Objectives
  • Define sales objections
  • Explore what sales objections are and how to handle them
  • Plan steps for effectively addressing sales objections
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Certification included
Downloadable certificate upon completion.

Overcoming Sales Objections

"Handling Sales Objections for Beginners" provides the foundation for learning how to address customer objections during the sales process. Sales objections—excuses customers give for not purchasing your product—are a major and common obstacle to closing sales. They can significantly impact your business’s daily sales operations, whether in-store or online. This course will teach you how to navigate these tricky waters through objection to close the sale.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Listening

Sales

Communication

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author