Communication Fundamentals: Communication and Why it Sometimes Fails

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Course features
  • Category: Communication
  • Course Length: 6 minutes
  • Series: Fundamentals
  • Video Length: 2.25 minutes
  • Author: The URL dr
  • Resources: Checklist for Communication Breakdowns
Course overview
In this micro course, you’ll learn how and why this happens. First, we’ll demonstrate how communication is a process involving a sender, a message, and a receiver. You'll identify causes of communication failure.
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course learning objectives
  • Define what communication is
  • Explore the communication process
  • Identify causes of communication failure
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Certification included
Downloadable certificate upon completion.

Understanding Communication Breakdown

Communication and Why It Sometimes Fails explores the communication process and examines what happens when it breaks down. When we speak clearly, use appropriate mediums, and listen attentively, communication typically works well. However, as you’ve likely experienced, this isn’t always the case. Sometimes, the sender may provide unclear information, the message might not be delivered through the most effective medium, or the receiver may struggle to understand and fail to seek clarification. These issues can lead to a breakdown in communication and result in misunderstandings.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Communication

Problem Solving

Listening

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author