Communication Challenges: Overcoming Your Fear of Confrontation 

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Course features
  • Category: Communication
  • Course Length: 5 minutes
  • Series: Communication Challenges
  • Video Length: 2.5 minutes
  • Author: The URL dr
  • Resources: Checklist for Overcoming Your Fears
Course overview
In this micro course, you’ll face conflict head on and receive take aways that you can put into practice to deal with confrontation and issues.
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course learning objectives
  • Define why conflict is important
  • Identify 4 steps for overcoming your fear of conflict
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Certification included
Downloadable certificate upon completion.

Not all conflict is bad

Many of us avoid conflict. We view confrontation as unpleasant and uncomfortable. We believe that conflict is bad and imagine the worst-case scenario. That way of thinking isn’t only outdated, but it’s also unhealthy for you, your team, and your company. Avoiding conflict allows problems to fester and grow. Ignoring issues makes them worse, not better.

"Overcoming Your Fear of Confrontation" explores conflict within an organization. Not all conflict is bad. Some conflict is important to help a company grow and prosper. You'll identify four steps for overcoming your fear of confrontation and conflict that you start using immediately.
What We Offer

What's included in this online course?

Video

Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Communication

Problem Solving

Conflict Resolution

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author